Call Center Services are usually meant for supporting/Handling customer queries or acquisation.

Call Centers are usually of three types i.e

Inbound Call Centers - Handle Only Incomming Calls
Outbound Call Centers - Only Make Outbound Calls
Blended Call Centers - Have the capablity of Inbound as well as Outbound and even Data.

Some of the typical services that come under call center services are

• Handling Customer Complaints
• Making Sales
• Order Taking
• Travel /Ticket / Product / Hotel Bookings
• Payment Reminder and Collections
• Marketing of products
• Registrations
• Appotinemtn Setting
• Telemarketing
• Tech Support
• Chat Support
• Customer and Market Survey
• and much more.

Around the world sales and customer support is the prefered services that is being outsourced to save on costs.